Costs

This is a guide to our charges.  We can't be more precise until we have examined your pen.  Once we have checked it over and confirmed what work and parts (if any) are needed, we will send you a firm written quote

How much will it cost?

Service/repair prices start from £25 per item plus return p&p

A service on a pen with a rubber sac (eg button filler, lever filler, push-knob filler, Swan Leverless type of pen) is £42-£48 plus any parts which we will specify in our quotation. Most Parker pen repairs are in the £45-55 range plus parts if any

A service on other filling systems (eg an Onoto piston filler, pneumatic filler, Sheaffer Snorkel/Touchdown, Parker Vacumatic etc) is £48-75 plus parts if any

Additional charges may be made for specific nib straightening and smoothing jobs

If we think that your pen is beyond economic repair, then we will advise you of this

We return pens using Royal Mail Special Delivery which is insured and trackable. For shipments outside the UK, we use Royal Mail International Tracked.  Current postage charges are here

How long will it take?

Our written quote always advises four weeks from receipt of payment which gives us time to source any parts which we might not have in stock.  Current turnaround times for repairs is updated monthly on our home page and on the Repairs Q&A page

Our address and recommendations for posting and packaging is on our Repairs Q&A page here

Please make sure you use adequate packaging and postage
We are receiving an increasing number of pens sent in re-used padded envelopes and ex Amazon packaging which are not properly sealed and open up in the Royal Mail system.  Any package containing a pen is at least Royal Mail 'Large Letter' size if not a 'Small Parcel' so a standard Letter stamp is insufficient and will result in non-delivery or additional charges