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Privacy Statement

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

We collect information about you for two reasons: first, to process your order and second, to provide you with the best possible service.

We will not pass or transfer your information (including e-mail address) to any third parties either within or outside the European Union. If you wish to stop receiving any information about us and our services please e-mail us at orders@penhome.co.uk

The type of information we will collect about you includes:
    •    your name
    •    address
    •    phone number
    •    email address
    •    credit/debit card details
    •    your purchases from us; our purchases from you; repair work etc

We will never collect sensitive information (e.g. your racial origin or sexual preferences) about you.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies, we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us at orders@penhome.co.uk